FAQ’s

Shopping Basics

Region’s well know logistics courier, Postaplus is our shipping and logistic partner in the United Arab Emirates. All Orders are delivered by the professional team of Postplus with extreme care.

zabinol.com is committed to ensuring your satisfaction with our high quality product you have ordered from us.
At www.zabinol.com we offer an EASY 14-DAYS RETURN OR EXCHANGE policy. If you are not entirely satisfied with your purchase, you may exchange or return most items bought from www.zabinol.com.

Currently we are serving  only in United Arab Emirates

Payments

  • We accept Cash on Delivery, Debit Card/ Credit Card (Visa & Master) as a method of Payment.
  • Shipments will be delivered within 3-4 days for most of the areas.
  • Once AWB (Air Way Bill Number used to track your shipments) is generated by the shipping department, customers will be intimated by registered email and mobile number.
  • Orders of less than AED 100 will be charged AED 10 shipping fee(non-refundable). Orders of AED 100 or more will be delivered free.

Yes, we encrypt all credit / debit card or payment information using 128 bit encryption programs.

We accept Cash on Delivery, Debit Card/Credit Card from Visa & Master as a method of Payment.

As of today we do not charge sales tax or VAT.

We do not collect or receive your credit card information, and your money is collected directly on the Bank payment gateway. If you think that your credit card has been compromised, then immediately report the same to your card issuing bank.

Shipping & Returns

You can contact us either by filling the contact form on www.zabinol.com or you can reach us by writing to support@zabinol.com.

Do not forget to mention the order number and related details.

It depends on the method of payment;

  • If you have paid by the cash, you will be paid within 2 weeks of returning the products.
  • If you have paid by Credit Card, banks needs longer time to process the refund.

You can contact us either by filling the contact form on www.zabinol.com or you can reach us by writing to support@zabinol.com.

Do not forget to mention the order number and related details.

You can contact us either by filling the contact form on www.zabinol.com or you can reach us by writing to support@zabinol.com.

Contact

Still have questions?